Hire a customer support agent you can trust
Answer every customer without hiring a full team. Verified support agents handle live chat, email and your CRM, in English and other languages, on a weekly plan.
Hourly, all in
From KES 450
Typical job, all in
KES 3,360/week
Turnaround
Same day
Remote
What you can hire a customer support agent for
- ✓Live chat and email support
- ✓Support in English, Swahili and French
- ✓CRM updates and ticket tagging
- ✓After-hours cover
- ✓Live chat & email
- ✓Multi-language support
How it works
- 1
Post the job
Describe what you need. It is free and takes two minutes. No account or password needed.
- 2
Get a verified professional
We match you with someone ID-verified who does this work. You can see who they are on your private task page.
- 3
Approve, then they are paid
Our team checks the work first. You accept it or send it back, and the professional is only paid once you are happy.
Questions about hiring a customer support agent
How much does it cost to hire a customer support agent?+
From KES 450 per hour, or about KES 3,360 per week for a typical job. Those prices are all in: our 12% service fee is included. Posting a job is free.
How quickly can work start?+
We aim to match you with a professional within 4 hours of posting. Typical turnaround for customer support is same day.
How do I know the work will be good?+
Every professional on GetNexus has a verified ID. Our team checks the work before it reaches you, and the professional is not paid until you accept it. If it is not right, send it back from your task page.
Can agents use our helpdesk?+
Yes. Give the agent a seat in your helpdesk or CRM through your private task page. Their access is for the task only and is hidden from them once it ends.